Accessing e-Commerce (Businesses)
Confusing as it seems, the paths to e-commerce are
really very clear. Selling products online is actually easier than it
appears to most lay-people.
Now the overheated steam has
escaped from the online economy, it's easier to see clearly what the
advantages and disadvantages of e-commerce are over the old ways of
retail. If a business decides it's a good idea for its current or
future enterprise, it's also easier to see how to make it happen:
"if some of the pioneering thrill has gone from the gold rush,
then so have some of the rattlesnakes."
The biggest upside of e-commerce, even for the
smallest business, is that it's a brand new channel to the customer -
one that is potentially available all the time, all the way around the
world. The second most important advantage is that it can increase
sales and admin efficiency. The downside is that e-commerce requires
good judgement to set a strategy that is sustainable and scaleable as
a company changes, but that doesn't cost too much or require too much
maintenance. This requires technical knowledge - even if the business
chooses to farm out some or all of its e-commerce requirements to
third parties, it needs to know enough to assess their proposals and
be sure they are behaving reasonably. It also requires clarity in
understanding how the business works: many e-commerce projects have
foundered because this was lacking or ignored. next
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